A user recently asked: “We have used your services for our church prayer group. Since the prayer group uses the pin 999999 to connect, is their any way we can have the above pin changed to ” listen only” and if we can have another pin for people who are going to talk.”
Yes, in a roundabout way, you can do this. First, you will need to delete your On Demand 999999 PIN code.
Sign in at www.rondee.com and click the On Demand link on the left. Click the link to Your On Demand 999999 PIN. From the On Demand Conference Options page, click the Delete This On Demand PIN button at the bottom of the page.
Return to the On Demand Rondee page and click the Register Another PIN button on the right. From the Select Your On Demand PIN window, enter a new PIN number or accept the randomly-generated PIN code that appears. Click the OK button. This new PIN code will be used for the people you want to talk during the conference call.
From the On Demand Conference Options page of the newly-created PIN code, select your General Options and Call Experience Sound Effects from the drop-down list boxes. Under the Broadcast heading, click the Enabled box to activate the Listen-Only PIN field. A randomly-generated PIN number will appear in the field. Delete that number and enter 999999. Click the Save Changes button at the bottom of the page.
Now, when callers enter the 999999 PIN code, they will only be able to listen to the conference call. All other callers, that you want to speak, will use the new PIN code you created.