Some new questions lately posted about hybrid toll-free conferencing:
I am looking to change our current conference calling plan to yours, but I have some questions…We are located in California, is is possible to give some people the “916″ number and others who are located out of state the “800″ number, but everyone the same PIN?
2. What will our phone bill look like? We need to be able to take the phone charges and bill our clients…hoping there is a way to know the total “phone ” charges (our end) and then bill our clients for the calls according to the PIN I set up (thinking each client will have their own PIN). Will that work?
3. Otherwise, I need a job code or something for each call (can I record it in the beginning of the call?) so I can track for billing purposes.
4. Needs to work in Hong Kong and Eurpope
5. Needs to be easy to use, currently we use “ring 2 conferencing” with a 800 number, but can’t use a job code or billing to know what call was for what project. Also, we no longer “require” a 800 number.
6. I like the 5 cents a minute, cheapest I have found! Please let me know.
Responses….
Rondee is a great solution for these requirements. Your California callerss can use the California number and everyone else can use the 1-800 number with all accessing the same On Demand PIN code.
In terms of billing: for anyone who accesses the conference through the 1-800 number, your account will be debited five cents per user per minute
for anyone who accesses the conference through the California number, you will not see any charges because that is between them and the phone companies
After each call you will receive an e-mail receipt and you will have access to the billing information if you log into your account.
In terms of foreign users, as long as they can dial a California number, they can access the regular bridge. Though will not, however, typically be able to use the 1-800 number unless they have access to a service like Skype.