Monthly Archives: November 2012

Changing the Time Zone After Creating a Free Scheduled Rondee Conference Call

A user recently asked: “I did not see that the default time zone was in pacific standard time and sent the free Scheduled Rondee conference call invite out. Is there an easy way to change the call time to EST or do … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

What Causes an Echo on a Rondee Free Conference Call?

A user recently asked: “During a recent Rondee free conference call, some of the participants heard an echo. What causes this?” There can be many causes for an echo on a call. Many times it is caused by one or more participants using … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Setting Up a Recurring Free Rondee Conference Call

A user recently asked: “I have a recurring Rondee that I want to be every month the 1st Saturday of the month. I pressed recurring but not sure it will identify it as every 1st Saturday of the month. My … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

How to Stop Unauthorized Use of Your On Demand PIN/Rondee Account

A user recently asked: “I just received a message that someone made a conference call with my Rondee PIN code. This was not done by me! Is there a way to change the PIN code and my password? I am … Continue reading

Posted in Uncategorized | Tagged , , , , , , | Leave a comment

Rondee Service Restored

All Rondee bridge numbers are currently working. We apologize for the inconvenience and thank you for your patience during our outage which lasted from approximately 10.10 am EST to 11.30 am EST.

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Rondee Outage

Due to a server outage, all Rondee bridge numbers are currently experiencing difficulties. Our technical team is working to find and fix the problem. We apologize for the inconvenience and appreciate your patience while we work to resolve this.

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Changing an On Demand PIN to a “Listen-Only” PIN for Free Rondee Conference Calls

A user recently asked: “We have used your services for our church prayer group. Since the prayer group uses the pin 999999 to connect, is their any way we can have the above pin changed to ” listen only” and if … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

Muting Call Participants During a Free Rondee Conference Call

A user recently asked: “I was just wondering if there is a way to mute people on a call whether it is scheduled or on demand? Please let me know. Thanks!” Unfortunately, we do not offer a mute feature through … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Selecting Call Experience Sound Effects for a Free Rondee Conference Call

A user recently asked: “I was not able to find the page where I could make the choices about recording sounds when people enter, etc. Please tell me precisely how to access that page.” To select the recording sounds when participants … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment