Monthly Archives: September 2012

Toll-Free Rondee Balance Reaches Zero During a Conference Call

A user recently asked: “I have a question regarding the billing process for the toll-free premium service. If a conference call’s cost exceeds what is currently loaded onto our account, will the call cut off mid-conversation? Will we simply need … Continue reading

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Linking a Scheduled Rondee with a Calendar Application

A user recently asked: “How do I sync or add my Rondee schedule with my Outlook calendar? When I send my Rondee to myself, there is no ‘add to my calendar’ feature.” Sign in at www.rondee.com and click the Scheduled … Continue reading

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Using Rondee Free Conference Call Service vs. Rondee Toll Free Conference Call Service

A user recently asked: “Why do I have to put money in an account for toll free if this service is free?” Rondee provides a free conference calling service when the call host and participants use our (916) 209-4534 (California) … Continue reading

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Downloading the Audio File for a Free On Demand Rondee Conference Call

A user recently asked: “If I’m recording my calls, how do I download an MP3 file of an On Demand Rondee?” Sign in to rondee.com and click the On Demand link on the left. Click the PIN code link that … Continue reading

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Customizing Announcement Features for a Free On Demand Rondee Conference Call

A user recently asked: “Exactly how do I customize the announcement features for an on-demand call? I read the FAQ on the subject, but I’m still uncertain. Please explain in detail. Thanks!” After signing in at rondee.com, click the On … Continue reading

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Removing a Person from Future Rondee Invites and Address Book

A user recently asked: “How do I remove a person from future invitations? I want to take him off my address book. Thank you.” To remove a person from your Address Book, sign in and click the My Account link on the … Continue reading

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Deleting a Rondee Free Conference Call Audio File

A user recently asked this question:”How do I delete an audio file of our meeting?” While a user cannot unilaterally delete an audio file, all audio files are automatically deleted after 30 days.  We are working on a premium offering … Continue reading

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Charges for Subset of People Using Rondee Toll Free for a Conference Call

A user recently asked this question: “If a few people are using the toll-free number, and everyone else is using the toll numbers, we only get charged for the individual toll-free callers, correct?” Yes, you will only be charged for … Continue reading

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