Category Archives: Uncategorized

Service to the 409-777-9000 Bridge is Restored

Our 409-777-9000 carrier has resolved the issue and the bridge is now restored. We apologize for any inconvenience and appreciate your understanding.

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Outage on the 409-777-9000 Bridge

Our 409-777-9000 carrier has experienced a massive outage. They expect to have the issue resolved later today. In the meantime, please use our 916-209-4534 bridge. We appreciate your understanding.

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Receiving Call Summary Emails for Free On Demand Rondee Conference Calls

A user recently asked: “I am no longer getting call summaries. I need these to see who was on our free On Demand Rondee conference calls. Please help!” I just checked your account. The call receipt selection for this PIN code … Continue reading

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Is There a Catch to Rondee’s Free Conference Calls?

A user recently asked: “Is  there a catch to Rondee’s free conference calls? Will a fee start being charged later? Or is it always free?” There is no catch to using Rondee’s free conference calling service. If you choose to use our … Continue reading

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Notifying Participants in Different USA Time Zones of Free Scheduled Rondee Conference Call Start Time

A user recently asked: “I need some guidance setting up a free Scheduled Rondee conference call for participants who are in different USA time zones. For example, two callers will be in Pacific and the other in Eastern. Is there something … Continue reading

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Listen-Only Callers on a Free On Demand Rondee Conference Call Not Prompted to Announce Their Name

A user recently asked: “I tested a free On Demand Rondee conference call using a listen-only PIN. I have the Call Experience Sound Effects set to announce name upon entrance, but it did not prompt me to announce my name when I entered the … Continue reading

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Deleting an Audio Recording & Call Data from a Free Rondee Conference Call

A user recently asked: “How can I delete the audio and call data from my free Rondee conference calls?” You cannot manually delete the audio recording or call data on your Rondee account. An audio recording is automatically deleted from our server … Continue reading

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Time Limit for a Recorded Free Rondee Conference Call

A user recently asked: “Is there a time limit for a recorded free Rondee conference call?” The maximum length of a Rondee call/recording is 8 hours.

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Questions About Recording a Free Rondee Conference Call

A user recently asked: “I see there is an option to record the audio of my free Rondee conference call. Is that part of the free on demand service or would I need to pay for that part? To record … Continue reading

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Changing the Email Address Associated with Your Free Rondee Conference Call Account

A user recently asked: “My email address has changed.  How do I update my email address associated with my Rondee account, so I can continue to receive my free Rondee conference call receipts?” To change the email address registered to your Rondee account, … Continue reading

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