“I’m comparing our conference call options. Can you address this question: Toll or Toll Free Conference Calling – one of the ways many conference call service companies  offer a low rate is by providing a low rate for Toll Access to the conference call.  The problem with this type of access is that you and your conference participants might be incurring charges in the form of long distance charges for connecting to this local or toll number which is not local to you.  Especially if you are inviting customers to the call you do not want them to incur any toll charges to connect to your conference call.”

The statement above is certainly accurate.  Some people these days have unlimited calling plans and therefore do not experience any additional cost in making a long distance phone call.  Some people who are dialing in on cell phones with a fixed bucket of minutes simply have their minutes deducted and therefore do not experience any additional cost and making a long-distance phone call.  However, for other people, who are on the older plans where they are paying a per minute rate to dial a long-distance call would probably prefer to dial a toll-free number in which case the cost is simply shifted back to the organizer who has hosted the 1-800 call.

Got this question asked this morning: ”

I have been receiving invitations to rondee calls from someone all winter. I finally set up my own rondee account a few weeks ago. But I cannot access my rondee account in relation to invitations to rondee calls. In other words, I can’ get to a recording of the conference call, because the system is treating me like two different people – one in my account and another in the invitation to a rondee call. Can you help me with this?”

There is an easy solution to this.  Assuming that Erik checked the box for “Record this call”, you can access the audio within 30 days of the call having ended by simply clicking on the link to the page for that conference which you will see in any of the invitation e-mails.  After you click on the link to that page from within the e-mail, you will be taken to a landing page for that conference.  This is the exact same landing page that you normally see when you are responding yes or no for your attendance.  At the bottom of that page you will see a link for the audio (if it is within 30 days of the call having ended).

We recently had this question come across: ”

My company is thinking of switching our conference calling provider to Rondee. I understand that Rondee is a free

service, but I noticed that it says the cost for the conference call wouldn’t be any more than a regular long distance

call. What does this mean exactly? If I am in NYC and calling anywhere within US and Canada, is it the same national

fee, or is it as if I were calling Europe?

Thanks for clarifying!”

Our free conference bridge numbers are in California: 619-276-6333 and 916-209-4534.  Rondee will not be charging you for the use of our service.  However, if your phone company would normally charge you, say, 2 cents per minute to dial a California number from NYC, your phone company will still be charging your two cents per minute to dial our California number from NYC.