I saw the posting: “How long can a Rondee on demand call go per call? Is there a monthly limit on time?”
The maximum amount of time for any individual Rondee conference call is 8 hours. There is no monthly limit either on the number of calls you can do with Rondee or on the amount of time you can use in the aggregate.
I saw this question: “Is it possible to have one code for all my conference call participants…They all don’t always have access to the computer to get a code. If I can give them all the same telephone number and code it is easier… is that possible? Thank you”
The answer to your question about Rondee is yes. There are two ways to accomplish what you are trying to do.
Method 1: Continue to use Scheduled Rondee conference calling like you have been but notify your participants that they are welcome to use your PIN code when they are dialing in.
Method 2: Intead of using Scheduled Rondee, use Rondee On-Demand and secure for yourself a PIN code. Independently do your own scheduling and let folks know that they should all dial in using the exact same Rondee On-Demand PIN code. Here is a link to signing up for a Rondee on-demand PIN code if you don’t already have one: http://www.rondee.com/rondeenow/
I saw this question: “Another conference provider that we are using charge a “Cost Recovery Fee” and a “USF Recovery Charge”. If I use Rondee Toll Free will those same fees be applied?”
The answer is no. Rondee conference calling does not charge those fees that some of our competitors might charge. Our cost for toll-free (which has been a flat five cents per minute per user for the last couple years) is an all-inclusive rate.
I saw this posting: “I’m a google user, and I love using your conference calling service. The only problem is that when prompted to add the call to my calendar, the only option that shows up is for Outlook. Is there a way to configure this so that it works with the gmail calendar?”
Rondee gives you a URL to import your Rondee conference calls into many popular calendar applications such as the Google Calendar. (you get this URL by logging into your account and clicking on the My Account link)
To add a calendar in Google using this URL, follow these steps:
I saw this question: “How many callers can we have on each call? How many calls can we make per month? Is there a charge for calls above a certain amount? For example, some services give you 100 hours free each month but charge for every hour after that amount.”
Here are the answers….
1. Typically 40 per call. Let us know if you need more.
2. No charge for calls above any amount when you are using our free conference calling service. If you are using our premium 1-800 service, it’s 5 cents per minute per user
I saw this question about: “Can Rondee service be used by people outside the US?” The answer to your question is yes. Most of our international callers who want to access a Rondee Conference Call, use Skype out because of cost considerations. But really they could be using any kind of phone as long as it is capable of dialing the rondee Bridge number.
Just saw this posting:
“I have a couple of questions about using Rondee On Demand….
1] There will be 10 persons on the call. One of them is calling in from Germany using her Skype. Is this a problem?
>>> Should be fine. if they have a problem with the Skype call quality they might want to try using our Rondee German Bridge number: +49 157-02488180 and have them check ahead of time to see how much their local phone company will charge them to call this number
2] With the On Demand phone conferencing, everyone uses the same On Demand pin number that was given to me. In other words, there are not different pin numbers for each person as there are for the Rondee Scheduled call format.
>>> Correct
Given that, with the On Demand telephone conference calling format, I simply send out an email to all participants giving them the number to call in on and the same pin number.
>>> Correct
I saw your question: “I will not be able to be online at the same time of my scheduled Rondee conference call. is it still possible to record the call?”
The answer to your question is yes but you’ll need to edit the call in advance of actually occurring (or request that the organizer do this). To make this edit, you will need to log into your account ( or have the organizer log in to his or her account), click on “My Rondees” and then select this particular Scheduled Rondee. Check the box for doing the recording and then click save.
I saw this posting: “Hi, I am trying to put a group of people from across the country on a single conference call. Is there a limit as to how
many people you can have on the conference call? I was wondering how your service differs from Ready Conference? Curious about the
services from your company. Thank you!”
Typically the limit on a single Rondee free conference call is 40.
One thing that makes Rondee unique is our web-based scheduling and tracking system. We also provide you with the ability to customize other aspects of your conference calling experience such as your PIN code.
I saw this posting: “Some of my invited attendees aren’t receiving the invitation. Can I use my generic code to send to them for the call I scheduled? Other participants are receiving their personalized code but I would like to make sure everyone attends the call, even if they’re not seeing my invitation through the Rondee system.”
To answer your question, I’d like to first highlight the difference Rondee On-Demand (which uses the generic code as you referenced) and Scheduled Rondee.
Scheduled Rondees are calendared through the Rondee website. You sign in to Rondee.com to choose the date and time for the call. Rondee sends out email invitations, and invitees respond on the Rondee website. Rondee emails each participant a different PIN code unique to him or her.
Rondee On Demand conferences are not scheduled through the Rondee website. Instead, you independently notify your invitees of the date/time, and all participants dial in with the exact same generic PIN code.
The crucial thing to note here is that if you give your Scheduled Conference Call Participants your generic PIN (i.e. the one corresponding to your On Demand Rondee), they will end up in the wrong place!
Solution: give them your Scheduled PIN and then they can access the Scheduled Rondee Conference