A user recently asked: “I am no longer getting call summaries. I need these to see who was on our free On Demand Rondee conference calls. Please help!”

I just checked your account. The call receipt selection for this PIN code was not activated. That explains why you haven’t been getting the call summary emails.

Sign in to your Rondee account and click the On Demand link on the left. Click the PIN link. From the On Demand Conference Options page, select YES from the Enable Receipt drop-down list box. Click the Save Changes button at the bottom of the page.

Once you have made that change, you will receive an email call summary for all future On Demand Rondees made with that On Demand PIN code.

You can still view your On Demand call receipts from our website. From the On Demand Conference Options page for that PIN, click the Access Conference Data and Audio link at the top of the page. The Conference Data window opens. Click the Details button to the right of the On Demand Rondee to view the call summary information for that call.